Local SEO Manchester (“we,” “us,” or “our”) operates the website localseomanchester.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or use our services.
We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Local SEO Manchester Belvedere, 12 Booth Street, Manchester, M2 4AW, United Kingdom Email: admin@localseomanchester.com
For any privacy-related questions, you can contact us using the details above.
2. Information We Collect
We may collect the following types of information:
a) Information You Provide Directly
- Name, email address, phone number, and business details submitted through our contact forms, quote requests, or free SEO audit requests
- Messages sent via WhatsApp, email, or our contact page
- Information shared when you book a consultation or meeting with us
b) Information Collected Automatically
When you visit our Site, we (and our third-party tools) may automatically collect:
- IP address and approximate location
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and referral source
- Cookies and similar tracking technologies (see Section 5)
c) Information from Third Parties
If you interact with us via social media (Facebook, LinkedIn, YouTube) or through advertising platforms (Google, Meta, Microsoft Advertising), we may receive limited information from those platforms in accordance with their own privacy policies.
3. How We Use Your Information
We use the information we collect to:
- Respond to enquiries, quote requests, and free SEO audit submissions
- Provide, manage, and improve our SEO and digital marketing services
- Communicate with you about your account, campaign, or services
- Send marketing communications and SEO insights, where you have consented to receive them (you can unsubscribe at any time)
- Analyse Site traffic and user behaviour to improve our website and services
- Detect, prevent, and address technical issues, fraud, or misuse
- Comply with legal obligations
4. Legal Basis for Processing (UK GDPR)
We process your personal data on the following legal bases:
- Consent – for marketing emails, newsletters, and non-essential cookies
- Contract – to provide services you have requested or agreed to
- Legitimate interests – to operate, secure, and improve our Site and business, provided this does not override your rights
- Legal obligation – where processing is required by law
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to improve your browsing experience, analyse traffic, and support our marketing efforts. These may include:
- Essential cookies – required for the Site to function properly
- Analytics cookies – such as Google Analytics 4 and Google Search Console, used to understand how visitors use our Site
- Advertising cookies – used by platforms such as Google Ads, Meta, and Microsoft Advertising to measure ad performance and, where applicable, retarget visitors
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.
6. Third-Party Services
We work with trusted third-party providers to deliver our services, including tools for keyword research, rank tracking, citation management, reputation management, and analytics (such as Ahrefs, Semrush, BrightLocal, Moz Local, Google Analytics, Google Search Console, Yext, and Birdeye). These providers may process data on our behalf under their own privacy and security policies.
We do not sell your personal information to third parties.
7. Data Sharing and Disclosure
We may share your information with:
- Service providers and subcontractors who assist us in delivering our SEO services
- Professional advisors (e.g. accountants, legal counsel) where necessary
- Law enforcement or regulatory authorities, where required by law
- A successor entity in the event of a business sale, merger, or restructuring
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including meeting legal, accounting, or reporting requirements. When no longer needed, data is securely deleted or anonymised.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing
- Request data portability
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us at admin@localseomanchester.com.
11. Children’s Privacy
Our Site and services are not directed at individuals under the age of 16, and we do not knowingly collect personal data from children.
12. International Transfers
If any of our third-party service providers process data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your information in accordance with UK data protection law.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Local SEO Manchester Belvedere, 12 Booth Street, Manchester, M2 4AW, United Kingdom.
Email: joe@localseomanchester.com